Is the app available for my phone?
The app is available on Android and iOS.
I haven’t received the confirmation email to connect and create a profile. What should I do?
If you haven’t received the email, please check your spams and connectivity to internet. Make sure you click on the latest link that has been sent to you. If you still haven’t received the email, you connect by clicking on “Setup a password” to connect with a password.
I can’t access the casting list, what should I do?
If you can’t find the casting on the app, please close and relaunch the app. It’s like a refresh on a website :). If you see castings but don’t , go through the casting list and apply to the ones that correspond to your profile!
Has my application been sent?
On the casting list, click on the casting. If the button has the mention “APPLIED!”, it means you have applied successfully! We get back to you only if you get preselected by the client.
When do I get new from the castings I apply to?
We receive hundreds of applications every day so we can only get back to you if you are preselected by the client. The casting appears as “Closed” when the client has made her/his selection.
The app is asking me for a TestFlight code, how can I get it?
It means that you were a beta user. We used Testflight to share the app before it went public on the app store. This beta version is now closed. Please uninstall the app and download it again.
I have a problem that is not listed above or that I couldn’t overcome. What should I do?
No worries, contact us at firstname.lastname@example.org and we’ll be more than happy to help!
How does the app work?
The app allows you to connect with photographers if you are a model and vice versa. It also allows you to directly apply to our castings. Once you apply, your application is preselected based upon the quality of your portfolio. If you make it through that screening, your profile is then directly sent to the client! We may reach out to you if we need more information. Again, we will get back to you only if you are preselected by the client.
I’ve created an account, what should I do next?
After creating your account, you can like portfolios in the “Discovery” tab. If the profile you liked likes you back, you will then be added to each other’s “Talent pool” and you will be able to discuss a collaboration together! Remember the importance of constantly updating your portfolio to increase your chances to win castings.
You can also directly apply to castings on the Casting tab!
How often do we publish new castings?
We are very selective with the brands we work with: the brands need to be “mindful” i.e. to take action towards environmental and/or social issues. We also pay close attention to the rates that the brands are offering. When you don’t work with us, try not to work for too cheap, it is harmful to your industry and peers!
How do I improve my chances to get selected for a job?
The first thing is to make sure you correspond to the description in the casting. Then, you need a strong and complete portfolio. The more high quality pictures you have, the more chances you get. Make sure you read this article and watch that video series!
What happens if I get selected for a job?
If so, congrats! We introduce you to the customer and you’ll take it up from there. The client who will send you a callsheet as well as the relevant contracts. Make sure you sign the contracts and get every thing safe and square before you start working.
When do you get paid?
You get paid within 30 days maximum after the photoshoot. If you haven’t sent all the necessary documents, your payment might be delayed.
As we only do casting direction, we can’t really interfere in the relationship between you and the brand once you’ve been introduced to each other. Make sure your ducks are in a row.
For image rights fees, please refer to the image release contract you have to sign with the customer.
How much do I get paid?
The rates we indicate on the casting calls correspond to the money you will be getting by the customer, everything included. We get paid by the customer for the Casting Direction, so we don’t take any commission on your part. Hence, you know exactly how much you will get. This rate includes all the author and image rights associated with the performance. It’s your responsibility to make sure the contracts are fair and duly signed.
What do I do in case of litigations?
We encourage you to find a solution with the customer first as we cannot interfere legally. On the other side, it is your right to refuse a contract for which the terms are not fair to you before you accept the job. Any abuse on either part will be punished by a definitive ban on our platform.
If you cannot solve the problem on your own, please contact us at email@example.com